Whether you just attained your first position as a store manager or you were recently hired for the position in a new company, you will be facing some challenges.  You may feel that there is no reason to stress about your new position because you either know the company or you have done this for years.  But many newly-placed store managers forget about the simple things while trying to earn a solid reputation in their new position. 

 

 

This applies to you—even if you have been in this profession for years—because you are human.  And humans forget and make mistakes. Here are some tips to make your transition smooth and painless for you and your staff.

 

 

1.  Get to know your staff.  Meet with everyone personally, either one-on-one or in small groups.  Try to learn everyone’s name quickly and ask them about their concerns for the store/organization.  Share some personal things about yourself, as well.  Not just your professional bio, but your love of Poodles or that you are an avid swimmer.  You will connect with your staff much faster than if you wait to hand out the first wave of corrective actions.

 

 

2.  Put in your time! Be prepared to put in extra hours, especially in the first few months.  If you think you can be a successful leader without devoting extra time while you are new, you are mistaken.  And it will take much longer for you to feel knowledgeable and comfortable in your new environment.

 

 

3.  Read everything! If you are permitted, take your Policy & Procedure and Operations Manuals home with you to read—twice.  It may not be required, but you will be acclimated with your new role or surroundings and appear as an expert before you know it.

 

 

4.  Delegate!  Ensure that basic housekeeping and easy tasks do not get overlooked.  Find out from your staff how these things are usually accomplished.  Either continue with the routine, if it seems to be working, or delegate differently.  But make sure these things are being completed.  You have enough to do!  Do not tarnish your reputation by allowing simple tasks to slip.

 

 

5.  Make lists!  And then make more lists.  Just do not forget to go back and check that they are completed.  Give your lists deadlines so that they complete them with a sense of urgency.  Lists are a great tool, but they are worthless if they are made and then forgotten.  Appoint a list-checker if you struggle with following up. 

 

 

Stay calm.  Remain professional.  You may be stressed, tired, and questioning why you accepted the position in the first place.  But you can do this!  Follow my suggestions and your first few months will be a little bit easier!